Qualtry Reviews

1.5

/5.0

45 customer reviews

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reviewers recommend

Qualtry

Qualtry, known for its custom gifts and promotional items, is rated 1.5 out of 5. The rating reflects how businesses and individuals view their experience with Qualtry. Reviews of Qualtry are verified before publication.

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45 Reviews on Qualtry

by Gordon Mendoza

Aug 27, 2022

STAY AWAY!

Stay away from dealing with this company. I ordered luggage tags on Groupon. They only shipped one when I ordered two. They want to charge me the already exorbitant shipping to receive the second one. Emailed them and they obviously dont care about their customers.

by Anthony C489

Aug 27, 2022

Scam Company...

Scam Company...
Stay away from dealing with this company. I ordered luggage tags on Groupon. They only shipped one when I ordered two. They want to charge me the already exorbitant shipping to receive the second one. Emailed them and they obviously dont care about their customers.

by Brad D.

Aug 23, 2022

Bought Qualtry From Groupon It Sucked

I bought a groupon for the company Qualtry, the whole order was a nightmare rightcdown to Qualtry's customer service. The didn't accept the groupon code, they have lots of excuses and when I did put my order in for 2 items, their system picked only one of the two although I bought/paid and selected 2. I contacted them immediately and they said it was my fault, groupon sucks and also leaves you hanging and Qualtry just tries to get more money out of you with another order. Stay away from this place- they have zero customer service and I feel scammed. Also check their responses to anyone unhappy, it's always defensive, blaming the customer-that's how the are, totally unprofessional and ridiculous.

by Miller476

Jul 27, 2022

Total ripoff company

Total ripoff company they sell on Groupon. When they don't have the product to ship and don't plan to ever get it again they won't refund your money the brush it of to Groupon who NEVER responds to your request for a refund 2 of there worst companies every avoid them like they plague

by Isabella M.

Jun 04, 2022

Scam.

Scam.
Paid on Groupon no product offered out 20$

by Rafael046

May 08, 2022

Perfect products and perfect service

I had ordered from Qualtry several times. I have always gotten great service and great products. The people I give these gifts to love them.

by Eli Larson

Mar 08, 2022

Bias to Gay and Lesbian people

This site is bias to Gay people. I ordered pillowcases for my friends wedding and they sent the wrong ones after I left additional notes as they requested. I requested Mrs. Mrs. And they sent Mr. & Mrs. And after I email them to change the order they stated they do not do same sex orders. But they are telling the truth because they did my very first order with Mrs. & Mrs. On the pillowcases.
They are not gay and lesbian friendly.

by Roger Ruiz

Dec 28, 2021

Worst customer Service Ever!

Finally received refund on several items that were to be Christmas gifts for my associates at work which were ordered in November. There was a tracking # but no movement. I believe products were never made or shipped! When I tried to inquire by phone I learn they don't answer…. Too busy pretending to work on orders. When i email, they reply with a canned response thanking me for contacting them and they will return my email within 24 hours with answers. All lies. Many many emails and countless phone calls that never were answered. Btw the refund I received was minus $17.90 for shipping! Guess the pillowcase I got out of the 13 items ordered cost $17 to ship! Huge scam. DO NOT BUY FROM QUALTRY! They are Truly liars and thieves.

by Lopez

Dec 28, 2021

Traumatic Experience

Here is my stressful and frustrating experience with Qualtry.
I ordered Christmas gifts for family and friends on November 11th. I had spent hours personalizing everything. Based on estimated time given by Qualtry, which was 3 to 5 days, plus shipping time, my parcel should have been delivered by the end of November. Christmas has come and gone and still no sight of my shipment.
I have tried several times to contact Qualtry Customer service about this and have received no response. I eventually asked for refund, because these items are no use to me now. No one has responded to that too.

by Hazel D.

Dec 27, 2021

Traumatic Experience

Here is my stressful and frustrating experience with Qualtry.
I ordered Christmas gifts for family and friends on November 11th. I had spent hours personalizing everything. Based on estimated time given by Qualtry, which was 3 to 5 days, plus shipping time, my parcel should have been delivered by the end of November. Christmas has come and gone and still no sight of my shipment.
I have tried several times to contact Qualtry Customer service about this and have received no response. I eventually asked for refund, because these items are no use to me now. No one has responded to that too.

Qualtry Q&A

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Ask a Qualtry question and get answers!

Q:

id like to know if I will have my package before Christmas like I was told I would?

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Q:

Im trying to redeem a Groupon on your website and it does not come up. Is your site down?

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Q:

I purchased a groupon for pillow cases, but I am having problems redeeming it and completing my order

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Q:

Why does the order take so long. Also why so many bad reviews?

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Q:

How is the best way to contact this company? Everything I try ends up at a brick wall. My order is a month old and haven't received anything.

A:

I would try and email them. That is the only way I was finally able to get with someone. Even that took awhile, finally had to get nasty

by Chambers530 - January 31, 2019

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